Infinix bring exclusive discount for Daraz Mobile Week

Infinix Partners up with Daraz to bring Exclusive Discount for Daraz Mobile Week

Lahore(Cliff News)Infinix, Pakistan’s leading smartphone brand known for its innovative and state-of-the-art devices has partnered up with Daraz to bring exclusive discount offers at the Daraz Mobile Week, starting from 15th June till the 21st June. With these bundle offers, customers can avail up to 4000 PKR discounts on Infinix’s all-new smartphones including the Infinix Note 7, Infinix Note 7 Lite, and the Infinix Hot 9.The best-selling smartphones from the brand will be available with exclusive discounts and free shipping for consumers to enjoy the Infinix experience in exciting prices. The exclusive bundles for flash sales include the Infinix Note 7 with Wireless Earphones XE06 at a discounted price of Rs.30, 599 with free shipping, and the Infinix Note 7 Lite with XE09 Wireless earphones Rs.22, 999 and free shipping.“At Infinix, we believe in staying true to our brand’s mission to present our consumers with the best devices in attractive prices. The partnership with Daraz is another step towards this mission, and we hope our consumers can enjoy the cutting-edge experience with our latest devices at discounted rates,” said Mr. Joe Hu, CEO of Infinix Pakistan.Infinix makes some of the best smartphones in the world catering to all lifestyles. Committed to building cutting-edge technology and fashionably designed dynamic mobile devices, Infinix creates globally-focused intelligent life experiences through a merging of fashion and technology.

About Infinix:

Launched in 2013 and targeting the young generations, Infinix Mobile is a premium online-driven smartphone brand. With “THE FUTURE IS NOW” as the brand essence, Infinix aims to allow consumers to stand out in the crowd and to show the world who they really are. Infinix is committed to providing the most cutting-edge technologies, bold and stylish designs, keeping consumers on trend and up-to-date. Infinix’s portfolio spans five product lines – ZERO, NOTE, HOT, S, and SMART; empowering users to own innovative technologies and experience intelligent lifestyles! Infinix has a presence in more than 30 countries around the world, covering Africa, Latin America, the Middle East, Southeast Asia and South Asia. 


Sara Loren reveals first look of her action film “Ishrat MADE IN CHINA”


Karachi (Cliff News)After making her mark in the international arena, the versatile actress Sara Loren reveals the first look of her Pakistani film, Ishrat Made In China. The announcement was made earlier this week, as the cast took to their Instagram accounts to share official posters of the film. ‘Ishrat Made In China’ marks the first time Loren will be seen in an action oriented role. A spin-off of Mirza’s 2006 satirical television series Ishrat Baji, ‘Ishrat Made In China’ is an action comedy film which revolves around gang rivalries. When asked about what fans can expect from the film, Loren says, “At this point I can’t reveal a lot. However, as Sanam pointed out earlier, the images that you see don’t reveal much about the characters. Rather, they’re more of cast announcement. We’ve worked really hard. The director, the team and my fellow actors, all have been brilliant. This is also my action debut and I’m thrilled to share it with my fans. Always buzzing with creativity, we’ve all thoroughly enjoyed making the film, here’s hoping you’ll enjoy watching it as much too!”Sara Loren previously traveled to Thailand with the entire team of ‘Ishrat Made In China’ including the actors Mohib Mirza, Sanam Saeed and Shamoon Abbasi before the first coronavirus case was confirmed in Pakistan. Unfortunately, with the sudden announcement of the country going in lock down and suspending international and national flights, the cast and crew found themselves stranded in Thailand. After continuous appeals to the government, the film team was flown back and earlier also tested negative for CoVid-19. An Ek Alif Films and Eleven Eleven Films Presentation, Ishrat Made In China features a star studded cast including Sara Loren, Mohib Mirza, Shamoon Abbasi, Sanam Saeed, Mani, Nayyar Ejaz, Shabir Jan and Ali Kazim. The film is scheduled to be released in 2020. Details about Loren’s character will be revealed at a later date. 



QR Payments – Safe and Practical

The Coronavirus pandemic has forced us all into self-isolation. Undoubtedly, carrying out day to day activities has become quite inconvenient, but strictly following social distancing practices is of the utmost important right now considering the pace at which the virus is spreading.The World Health Organization (WHO), local governing bodies as well as experts in Pakistan have highlighted a range of precautionary measures for limiting the spread of this deadly disease. As a responsible person, I like to read up on these to make sure I protect myself and those around me. However, going out for essentials like groceries is imperative even when under lockdown and this is where things get a little challenging for me.Every time I go out to buy something, I become curious about the research that says Coronavirus can be transferred through surfaces like paper currencies and even plastic cards. The SBP has directed all banks to quarantine notes but this practice can’t be applied to money which is being exchanged between people and shopkeepers on daily basis. On each visit to the store I would wonder of a viable solution to this problem.Then, one day as I was collecting my groceries, I saw a man scanning some kind of code placed at the counter with his smartphone. He didn’t give a card or cash, instead all he showed to the guy at the cash register was a text which apparently, the shopkeeper had also received. I was fascinated and curious at the same time.
I inquired the man what this payment mode was that he had just used. He kindly told me that it was Easypaisa’s new QR payment service. I had heard about it, seen the QR cards lying at certain places too but had never given it any thought. Today, though, I was intrigued. I couldn’t help but to know more.Fortunately, the guy using it turned out to be friendly and explained me the process, which was quite simple to my surprise. All I had to do was sign up to the Easypaisa application using my CNIC details. The option is available on the app and works at hundreds of retailers including petrol stations, super stores and restaurants etc. The Easypaisa account itself can be topped up through balance transfer from any bank account. This means that there is no handling of cash or cards at any point – truly going cashless.Since I visit the store quite often, I know the shopkeeper too. The guy was quick to chime in and point out that even for retailers, the process of acquiring this payment facility was quite simple. In light of the Coronavirus outbreak, many people had been coming in with reservations about paying cash or card due to the fear of potentially transferring the virus. The process to get registered for the service was all digital without any lengthy paperwork. I was surprised about how I hadn’t heard about this till now.The shopkeeper further explained that there were three ways to register. He had done it by simply sending a message with the name of his city and his mobile number to 422 (type RET<space>MOBILE NUMBER and CITY and send it to 422). He mentioned that a few other retailers also registered by calling the same number or (Area code) 111-003-737 and some by visiting the Easypaisa website. After processing of the application, he received a confirmation message which was followed by the shop’s QR code being sent to him through WhatsApp. He was amazed that the process was actually so simple which saved both his time and effort.A service like QR payments is a breath of relief in these trying times. It enables us to ensure our own safety while also making sure that we fulfill our duty towards society. Many businesses are now introducing this facility and I can’t wait for it to be available in every store across the city.

Emirates Group announces 32nd consecutive year of profit

IMG-20200511-WA0037Karachi/Dubai(Cliff News)The Emirates Group today announced its 32nd consecutive year of profit, against a drop in revenue mainly attributed to reduced operations during the planned DXB runway closure in the first quarter, and the impact of flight and travel restrictions due to the COVID-19 pandemic in the 4th quarter.Released today in its 2019-20 Annual Report, the Emirates Group posted a profit of AED 1.7 billion (US$ 456 million) for the financial year ended 31 March 2020, down 28% from last year. The Group’s revenue reached AED 104.0 billion (US$ 28.3 billion), a decline of 5% over last year’s results. The Group’s cash balance was AED 25.6 billion (US$ 7.0 billion), up 15% from last year mainly due to a strong business performance up to February 2020 and lower fuel cost compared to previous year.Due to the unprecedented business environment from the ongoing pandemic, and to protect the Group’s liquidity position, the Group has not declared a dividend for this financial year after last year’s dividend of AED 500 million (US$ 136 million) to the Investment Corporation of Dubai.His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline and Group, said: “For the first 11 months of 2019-20, Emirates and dnata were performing strongly, and we were on track to deliver against our business targets. However, from mid-February things changed rapidly as the COVID-19 pandemic swept across the world, causing a sudden and tremendous drop in demand for international air travel as countries closed their borders and imposed stringent travel restrictions.“Even without a pandemic, our industry has always been vulnerable to a multitude of external factors. In 2019-20, the further strengthening of the US dollar against major currencies eroded our profits to the tune of AED 1.0 billion, global airfreight demand remained soft for most of the year, and competition intensified in our key markets.”Despite the challenges, Emirates and dnata delivered our 32nd consecutive year of profit, due to healthy demand for our award winning products and services, particularly in the second and third quarters of the year,combined with lower average fuel prices over the year.
“Every year we are tested on our agility and ability. While tackling the immediate challenges and taking advantage of opportunities that come our way, our decisions have always been guided by our long-term goal to build a profitable, sustainable, and responsible business based in Dubai.”
In 2019-20, the Group collectively invested AED 11.7 billion (US$ 3.2 billion) in new aircraft and equipment, the acquisition of companies, modern facilities, the latest technologies, and employee initiatives, a decrease following last year’s record investment spend of AED 14.6 billion (US$ 3.9 billion). It also continued to invest resources towards supporting communities, environmental initiatives, as well as incubator programmes that nurture talent and innovation to support future industry growth.At the 2019 Dubai Air Show in November, Emirates placed a US$ 16 billion order for 50 A350 XWBs, and a US$ 8.8 billion order for 30 Boeing 787 Dreamliner aircraft. With first deliveries expected in 2023, these new aircraft will add to Emirates’ current fleet mix, and provide deployment flexibility within its long-haul hub model. In line with Emirates’ long-standing strategy to operate a modern and efficient fleet, these new aircraft will also keep its fleet age well below the industry average.dnata’s key investments during the year included: the significant expansion of catering capabilities in North America with the opening of new operations in Vancouver, Houston, Boston, Los Angeles and San Francisco. dnata also completed the purchase of the remaining stake in Alpha LSG, to become sole shareholder of the UK’s biggest inflight catering, on-board retail and logistics company.Across its more than 120 subsidiaries, the Group’s total workforce remained nearly unchanged with 105,730 employees, representing over 160 different nationalities.Sheikh Ahmed said: “In 2019-20, we were steadfast with our cost discipline while investing to expand our business and revenues opportunities. Through ongoing reviews of our work structures and the implementation of new technology systems, we’ve improved productivity and retarded manpower cost increases. As the pandemic hit, we’ve taken all possible measures to protect our skilled workforce, and ensure the health and safety of our people and our customers. This will remain our top priority as we navigate a gradual return to operations in the coming months.”He concluded: “The COVID-19 pandemic will have a huge impact on our 2020-21 performance, with Emirates’ passenger operations temporarily suspended since 25 March, and dnata’s businesses similarly affected by the drying up of flight traffic and travel demand all around the world. We continue to take aggressive cost management measures, and other necessary steps to safeguard our business, while planning for business resumption. We expect it will take 18 months at least, before travel demand returns to a semblance of normality. In the meantime, we are actively engaging with regulators and relevant stakeholders, as they work to define standards to ensure the health and safety of travellers and operators in a post-pandemic world. Emirates and dnata stand to reactivate our operations to serve our customers, as soon as circumstances allow.”

Telemedicine providing virtual consultations to patients across Pakistan

Microsoft Photo Release 1 - Telemedicine providing virtual consultations to patients across Pakistan during COVID19 (May 09, 2020)

Karachi(Cliff News)“In Pakistan, during COVID19, patients are scared to go to hospitals to avoid exposure, elderly are isolated and confined within their home being most at risk, children and pregnant mothers are unable to find doctors in case of emergencies. In this time of national crisis, the technology of telemedicine can play a great role in acting as an enabler to help many patients in need”. These thoughts are being expressed by leading healthcare professionals of Pakistan, acting as the frontline soldiers in the fight against coronavirus.Globally, telemedicine is being used right now by doctors to connect to patients who can be treated at home for primary care ailments. This technology is enabling safer diagnosis and limiting unnecessary contact between patients and healthcare providers. In Pakistan, Sehat Kahani is a telemedicine platform that connects female doctors to patients in need using telemedicine using a network of e-clinics in low income communities and via mobile application for corporate companies and consumers. This app connects any patient who is in need of help, counselling and education on COVID-19 to qualified PMDC licensed female doctors 24/7, while maintaining social distancing, isolation and quarantine.
Sehat Kahani, an e-health start-up supported by 4Afrika, uses Microsoft platforms to provide patients who are far from healthcare centres with access to qualified doctors via a telemedicine platform, while cloud computing services mean that their patient records are immediately available anywhere using a mobile device.Telemedicine can perform a vital role in enabling people to access healthcare services, remote diagnoses, and treatment plans. During the Covid-19 crisis, Sehat Kahani is using its smartphone app to provide virtual consultations to patients across Pakistan, delivering educational content about the pandemic, and helping to direct them to the correct healthcare facilities if necessary. Using its telemedicine platform, it has educated more than a million users about the virus, and provided more than 6,000 online consultations with patients. The company currently has more than 160 female doctors working non-stop to support citizens through this health crisis.The current global crisis has highlighted a number of areas, from the need of efficient information management to the need of accurate data gathering for faster medical response. In looking at the role of technology during this period, one area that has stood apart in driving meaningful change is the role of partnerships. Today, more than before, Microsoft 4Afrika is steadfast in supporting healthcare partners as they adapt their platforms and services to meet current needs.Microsoft, through its 4Afrika initiative, has formed strategic partnerships with healthcare providers throughout Africa and beyond, providing them with technical support and business consultancy to help them achieve their goals. Each of these healthcare providers has had a significant impact in their sphere of influence, but with the onset of the Covid-19 pandemic, we’ve seen how our partners have used their existing platforms and programmes to pivot and adapt existing technologies to rapidly provide the much-needed response to address the challenges of the pandemic.
Artificial intelligence and machine learning are already used in healthcare, but in a rapidly evolving situation, these tools can significantly help boost response times and preparedness. When Microsoft 4Afrika first partnered with Broad Reach, they were striving to create and implement data-driven solutions to improve the management and delivery of health programmes in underserved regions around the world.
During the Covid-19 crisis, Broad Reach has moved quickly to repurpose its existing platforms. Partnerships like the one with Broad Reach demonstrate the significant value that technology can deliver in situations that are rapidly changing and require high volumes of data from disparate sources to be quickly analysed for use in prediction and preventative measures.


Emirates operates special flights to repatriate Pakistani from UAE

Karachi (Cliff News)Emirates operates special flights to repatriate Pakistani nationals from the UAE. These special flights to Islamabad, Karachi and Peshawar facilitated travel for residents and visitors wishing to return home. Flight EK612 carrying passengers from Dubai International airport arrived in Islamabad at 1630 hours on 07 May, and EK608 arrived in Karachi later on 07 May at 1810 hours. The last one of these three special services is flight EK636, which will be operated from Dubai to Peshawar on 10 May, landing at 1510 hours local time. On the return routes, the airline operated cargo-only flights to Dubai. Mohammad Sarhan, Emirates’ Vice President Pakistan said: “These are difficult times for everyone, and we understand how stressful it must be for those Pakistanis who are away from home, and in some cases, are stranded because of the COVID-19 travel restrictions. We are committed to Pakistan, and we are fully cooperating with the authorities in repatriating Pakistanis at the earliest. We are taking all necessary actions and precautions to fly Pakistani nationals back home safely, comfortably and in the best way possible.” To ensure the health and safety of its customers and employees, Emirates has stepped up precautionary measures both at the airport and on board. Thermal scanners monitor the temperatures of all passengers and employees stepping into the airport while gloves and masks have been made mandatory. Physical distancing indicators have been placed on the ground and at waiting areas to help travellers maintain the necessary distance during check-in and boarding. On board Emirates’ flights, seats are pre-allocated with vacant seats placed between individual passengers or family groups in observance of physical distancing protocols.All cabin crew, boarding agents and ground staff in direct contact with passengers don personal protective equipment (PPE), which includes a protective disposable gown over their uniforms, a safety visor, masks and gloves. All Emirates aircraft go through enhanced cleaning and disinfection processes in Dubai after each journey. 

Emirates Airline Foundation supports three medical missions in Pakistan

Emirates Friendship Hospital Ship in Bangladesh

Karachi /Dubai(Cliff News)Thanks to customer donations, the Emirates Airline Foundation used a staggering 132 million Skywards Miles to positively impact the lives and livelihoods of more than 90,000 people, mainly children, living in some of the most impoverished communities worldwide. In the same period – from 1 April 2019 to 31 March 2020 – the Foundation also donated more than AED 6.5 million to 22 projects in 12 countries.The Foundation, a vital heartbeat of the airline established in 2003, routinely supports 32 projects and non-government organisations (NGOs) in 18 countries worldwide through customer donations, corporate sponsorships and Emirates funds. Support ranges from absorbing all annual running expenses and building infrastructure to running feeding and medical programmes, paying salaries and covering other ad hoc expenses. The Foundation also appeals to Emirates’ customers to donate Skywards Miles, small change inflight, and funds on its website.The numbers speak for themselves. Last year, the Foundation used 132 million donated Skywards Miles to support travel for 35 NGOs on more than 50 medical missions; four NGOs on five engineering missions; and one NGO on two educational missions.The Foundation supported three different medical missions in Pakistan. MedGlobal of US origin conducted training in adult ultrasound, antenatal ultrasound and obstetric emergencies. They also trained Pakistani healthcare professionals in compassion and empathy during patient care. The other two missions were run by the Overseas Plastic Surgery Appeal (UK). One mission focused on cleft and palate surgeries for children, managing to conduct surgery for 134 patients in 2019. The other mission trained 70 Pakistani medical professionals in breast cancer surgical skills. They also provided surgery for six patients during their visit last year. The Foundation’s support for medical missions has benefitted more than 1,150 people in Pakistan.Sir Tim Clark, President Emirates Airline and Chairman of the Emirates Airline Foundation said: “Emirates always looks for meaningful ways in which we can contribute to the local and global communities we serve, whether by sponsoring world-class sports and cultural events, supporting trade and tourism, or community causes. The Emirates Airline Foundation is our passion project, and we work with like-minded partners and NGOs globally who aim to reach out to the neglected, ignored, and the poorest communities on the planet. “Rather than just donating food to feed the hungry, the Foundation provides children with holistic care – including food, clothing, shelter, medical support and an education – that transforms lives, creates livelihoods, helps sustain communities, and leads to a fairer, more just world. And we are helping our customers connect to these communities when they donate funds or their Skywards Miles. Everyone is welcome to join us on this journey.”

Global Medical missions

Last year, the Foundation supported the entire travel, logistics and free baggage allowance of 676 doctors, nurses and medical staff from NGOs. The medical practitioners travelled from Europe, USA, Canada and Australia to conduct thousands of free life-saving surgeries, consultations and screenings, and also training for local medical staff. Doctors treated deep burns and craniofacial deformities, conducted cardiovascular and reconstructive surgery, offered orthopaedic and obstetric medical support. These have directly helped 76,900 children and adults lead more fulfilling lives. 

Engineering missions

Engineers Without Borders – three missions from USA and one from Germany – successfully completed water supply and rural electrification projects, installed solar panels and set up computer lab classrooms. These missions, led by 36 specialists, benefited nearly 2,700 people’s health and livelihoods in Uganda, Ghana and Kenya. 

Educational missions

The Foundation positively impacted the lives of more than 10,300 children and 340 teachers when it supported two educational missions – one to South Africa and the other to Tanzania. Warwick in Africa not only taught children maths and English in secondary schools, but also trained local teachers to benefit children’s learning for the long-term.

About the Emirates Airline Foundation

The Emirates Airline Foundation is a non-profit charity organisation which aims to improve the quality of life for children, regardless of geographical, political, or religious boundaries. Focusing particularly on children trapped in extreme poverty, the Foundation, strives to reduce illness and childhood mortality rates. It provides humanitarian, philanthropic aid and services for children, with minimum administrative expenses.The projects, either existing charities or new initiatives, are located primarily at Emirates’ destinations where local employee volunteers can participate and oversee their management, along with any assistance provided by local communities. 


Huawei technologies becomes top corporate patent filer for third consecutive year

Karachi(Cliff News)According to the World Intellectual Property Organization (WIPO) data, China’s Huawei Technologies, the world’s biggest maker of telecoms equipment, has become the top corporate patent filer for the third consecutive year. Hence, in a first, China knocks U.S. from top spot in global patent race.WIPO, which oversees a system for countries to share recognition of patents, said 58,990 applications were filed from China last year, beating out the United States which filed 57,840.According to WIPO’s Head, Francis Gurry, China’s success was “down to a very deliberate strategy on the part of Chinese leadership to advance innovation and to make the country a country whose economy operates at a higher level of value.”“It is working, and intellectual property is certainly part of that strategy. I would put it down to that broad movement towards becoming a higher-value economy,” he said.China was the biggest source of applications for international patents in the world last year, pushing the United States out of the top spot it has held since the global system was set up more than 40 years ago, the U.N. patent agency said.China’s figure was a 200-fold increase in just 20 years, it said. The United States had filed the most applications in the world every year since the Patent Cooperation Treaty system was set up in 1978. More than half of patent applications – 52.4 % – now come from Asia, with Japan ranking third, followed by Germany and South Korea.Ownership of patents is widely seen as an important sign of a country’s economic strength and industrial know-how.

Additional Information on Huawei:

Huawei is one of the largest patent holders in the world. As of December 31, 2019, the number of active patents held by Huawei exceeded 85,000. The active patents granted in China were 30,000+, and the active patents granted outside China were 50,000+. Of those, active patents granted in Europe and the US were 40,000+. Innovation has been fundamental to Huawei’s survival and development. The company invests long-term in R&D and continuously enriches its IPR portfolio. As per the company 2019 annual report announced last week, Huawei invested 15.3% of its USD$123 billion 2019 revenue –approximately USD$18.8 billion – back into R&D. Its total R&D spend over the past decade now exceeds USD$85.9 billion.


Emirates Skywards extends support offers flexibility to members


Karachi / Dubai(Cliff News)Emirates Skywards, the loyalty programme of the world’s largest international airline, is supporting its 27+ million members by understanding their needs, relaxing policies, adding flexibility, and including extensions – in short, giving members the reassurance they need during the global pandemic.

Retaining tier status

Emirates Skywards Silver, Gold and Platinum members with a tier review date prior to 1 March 2021 will retain their current status with just 80% of the usual travel requirements. This means Silver members now need to accumulate only 20,000 tier Miles, Gold members 40,000 and Platinum 120,000 to retain their status.
Extending tier status

Emirates Skywards Silver, Gold and Platinum members, who are unable to retain their existing tier during status reviews that fall between March and September 2020, will have their status automatically extended until 31 December 2020.

Extending Miles validity

Members who have Skywards Miles expiring soon needn’t worry – the loyalty programme has extended their validity until 31 December 2020. Skywards Miles can be redeemed up to 11 months in advance across an extensive range of rewards, including flight tickets on Emirates and partner airlines, flight upgrades, hotel stays, and money-can’t-buy experiences. As an example, in April members can use their Skywards Miles to book an Emirates flight ticket for travel in March 2021.

Dr. Nejib Ben Khedher, Divisional Senior Vice President Emirates Skywards said: “Emirates Skywards is closely monitoring the situation unfolding worldwide – and we’re with our members every step of the way. We understand our members may be anxious about retaining their status or about the validity of their Miles, and we have relaxed our policies to reassure them during this global crisis – they now have one less thing to worry about. The changes and details of these relaxed policies may not immediately reflect in our members’ ‘My Account’ section of, and we ask for their understanding and patience during these unprecedented times for all airlines. Meanwhile, we urge everyone in affected cities to stay home and stay safe.”
While staying in and working from home, members can still earn Skywards Miles on their everyday online purchases by using their Emirates Skywards co-branded credit cards to bank their Miles for future flight rewards. More information is available on the Skywards section of the Emirates App

WhatsApp introducing limit of forward messages


Karachi(Cliff News)With billions of people unable to see their friends and family in person due to COVID-19, people are relying on WhatsApp more than ever to communicate. People are talking to doctors, teachers, and isolated loved ones via WhatsApp during this crisis. That’s why all your messages and calls on WhatsApp are end-to-end encrypted by default to give you a secure place for your most personal conversations.Last year we introduced users to the concept of messages that have been forwarded many times. These messages are labeled with double arrows to indicate they did not originate from a close contact. In effect, these messages are less personal compared to typical messages sent on WhatsApp. We are now introducing a limit so that these messages can only be forwarded to one chat at a time.As a private messaging service, we’ve taken several steps over the years to help keep conversations intimate. For example, we previously set limits on forwarded messages to constrain virality, which led to a 25% decrease in message forwards globally at the time. Is all forwarding bad? Certainly not. We know many users forward helpful information, as well as funny videos, memes, and reflections or prayers they find meaningful. In recent weeks, people have also used WhatsApp to organize public moments of support for frontline health workers. However, we’ve seen a significant increase in the amount of forwarding which users have told us can feel overwhelming and can contribute to the spread of misinformation. We believe it’s important to slow the spread of these messages down to keep WhatsApp a place for personal conversation.In addition to this change, we are working directly with NGOs and governments, including the World Health Organization and over 20 national health ministries, to help connect people with accurate information. Together these trusted authorities have sent hundreds of millions of messages directly to people requesting information and advice. You can learn more about these efforts, as well as how to submit potential myths, hoaxes and rumors to fact checking organizations, on ourCoronavirus Information Hub.We believe that now more than ever people need to be able to connect privately. Our teams are hard at work to keep WhatsApp running reliably during this unprecedented global crisis. We’ll continue to listen to your feedback and improve ways for people to share with each other on WhatsApp.